Partner program terms

These partner terms ("Partner Terms") are an agreement between Veltis Krzysztof Gaudy trading as AxiTrace, Jaskrow, ul. Czestochowska 185, 42-244 Mstow, Poland, VAT EU PL9491910146 ("AxiTrace", "we", "us") and the business that applies to the partner program ("Partner", "you"). They apply in addition to the AxiTrace Terms of Service, which continue to govern your own use of the platform. If the two conflict on a matter covered by the partner program, these Partner Terms prevail.

• Partner account means the AxiTrace account of an agency whose application we approved.
• Client means a merchant account that has accepted a Link with the Partner.
• Link means the access relationship between a Partner and a Client, created when the Client accepts an invitation or claims an account the Partner set up for it. A Link is active until the Client or the Partner ends it, or until it is paused or closed under these Partner Terms.
• Access level means View (read-only, with customer details masked) or Manage (may also change settings and connect ad platforms), as chosen by the Client.
• Referral Client means a Client that pays AxiTrace for its own plan through AxiTrace billing.
• Resale Client means a Client whose plan is paid by the Partner on the Partner's consolidated invoice.
• Net Amount means the amount a Client actually paid on an AxiTrace invoice, excluding taxes and after discounts, credits and refunds.
• Statement means the monthly self-billing statement described in Section 6.

You apply through the agency application form at axitrace.com/register/agency or from your existing account. Every application is reviewed by hand. We may approve or refuse an application at our discretion and are not obliged to give a reason. A refused applicant may apply again.

You accept these Partner Terms when you submit your application. They bind you from the moment we approve it. While an application is under review your account works as a normal AxiTrace account and no commission or discount applies.

The information you give us in the application and in your Partner account must be accurate and kept up to date, including your legal business name, tax details and bank details for payouts.

For every invoice an eligible Referral Client pays, we credit you a commission of 20% of the Net Amount at the Partner tier or 30% of the Net Amount at the Premier tier. The rate is the one of your tier on the day the invoice is paid, and it is recorded with the commission.

Commission is recurring. It is earned on every paid invoice, with no end date, for as long as the Link with that Client is active. When the Link ends, commission stops for invoices paid after that moment. While a Link is paused, no commission accrues on it.

New clients only. A Referral Client is eligible only if (a) its first paid AxiTrace invoice is dated after the moment it accepted the Link, or (b) you created its account and it claimed that account through the handover. A merchant that already paid AxiTrace before it accepted your Link does not earn commission, now or later.

No commission is earned on:

• Clients billed through the Shopify App Store or any other third-party billing channel.
• Resale Clients, for any period during which they are on your invoice (Section 4).
• Your own Partner account, and any account owned or controlled by you, your staff or your affiliates (Section 8).
• Taxes, and any amount later refunded, credited or charged back (Section 7).

You may pay for your Clients' plans yourself on one consolidated invoice. The invoice is issued in US dollars to your Partner account and carries one line per Client and plan. We apply a discount of 20% at the Partner tier or 30% at the Premier tier to the whole consolidated invoice, every billing period, for as long as you remain in the program. When your tier changes, the new discount applies from the next invoice.

No double dipping. A Client is either a Referral Client or a Resale Client, never both at the same time. A Resale Client never earns commission. Moving a Referral Client onto your invoice ends commission for that Client for as long as it stays there.

You choose each Resale Client's plan and are responsible for paying the consolidated invoice whether or not your Client pays you. You set your own resale prices and terms with your Clients. Plans, visit limits and features stay per Client. Clients billed through the Shopify App Store cannot be added to your invoice.

A Client may leave your invoice at any time. You may remove a Client from your invoice at any time. In both cases the Client keeps its plan for a 14-day grace period and then moves to its own billing or to the Free plan.

Every approved Partner starts at the Partner tier: 20% referral commission and 20% resale discount.

The Premier tier (30% referral commission and 30% resale discount) is available to Partners with 5 or more paying linked Clients, or with $500 or more in monthly recurring revenue from Referral Clients (1,700 zł for Referral Clients billed in PLN).

We review tiers by hand every quarter and set them in your Partner account. We may move a Partner to a different tier, up or down, with 30 days notice by email. A move up may take effect sooner.

Self-billing. You agree that AxiTrace issues the commission document on your behalf. At the start of each month we prepare a self-billing Statement for the previous month, listing every commission, reversal and payout per Client, available in your Partner account with a CSV export. You agree to self-billing and will not issue your own invoice for the same amount. If you object to a Statement, tell us within 30 days of its date; otherwise it is treated as accepted.

Threshold. A payout is made once your balance reaches $50, or the same amount in another currency (for example 50 zł), counted separately per currency. A balance below the threshold rolls over to the next month.

Payment. We pay by bank transfer to the account you gave us, within 30 days of the date of the Statement that shows the payout. You bear your own bank charges.

Taxes. Amounts in a Statement are net. You are responsible for declaring and paying your own taxes on commission you receive. Where the law requires a tax to be shown on a self-billing document, we show it on the basis of the tax details you gave us, so tell us promptly if they change.

If a payment on which you earned commission is refunded, in full or in part, or charged back within 60 days of the payment, the matching part of the commission is reversed. The reversal appears as a negative line in the next Statement and reduces your balance, even if the commission was already paid out. A negative balance is offset against future commission.

As a Partner you must not:

• Self-refer. Earn commission or a discount on your own account or on accounts owned or controlled by you, your staff or your affiliates, or create accounts to qualify for a tier.
• Bid on our brand. Bid on "AxiTrace" or any misspelling or variation of it as a keyword in paid search, or use it in ad copy, domains or social handles in a way that competes with our own ads.
• Mislead. Make claims about AxiTrace, its features, pricing or results that are false or not supported by our public documentation, or present yourself as AxiTrace or as acting on its behalf.
• Spam. Promote AxiTrace through unsolicited email or messages, or through any channel that breaks the rules of the platform you use.
• Hide the relationship. Every link to AxiTrace for which you are paid must carry rel="sponsored", and you must disclose the partner relationship where the law or the platform requires it.
• Push access. Pressure a merchant into accepting a Link or into granting a higher Access level than the work requires.

Commission earned through prohibited conduct is not payable, and we may reverse it.

By either party. You may leave the program at any time by writing to info@axitrace.com. We may end your participation at any time with 30 days notice by email.

For breach. We may suspend or close your Partner account immediately if you breach these Partner Terms, in particular Sections 8 or 9. While a Partner account is suspended, its Links are paused and its Clients are told.

Closing the program. We may close the partner program as a whole with 30 days notice by email.

Effect. When your participation ends, your access to Client accounts ends, commission stops accruing and the resale discount stops applying. Resale Clients are told and keep their plan for a 14-day grace period before moving to their own billing or to the Free plan. Unpaid commission above the payout threshold is paid out with the final Statement, unless your participation ended for breach. Section 7 and your obligations under Section 9 survive termination.

We may change these Partner Terms. We give at least 30 days notice by email before a change takes effect and publish the new version on this page with a new effective date. If you do not agree, you may leave the program before the change takes effect. Staying in the program after that date means you accept the new version. Changes do not reduce commission already earned.